Front Desk Associate – Annapolis2019-03-21T14:37:36+00:00

Front Desk Associate – Annapolis


The Front Office Associate (full time) is responsible for providing excellent customer service and creating a positive patient experience by ensuring efficiency from the registration process and through the check out process.  The Associate will also perform functions such as managing in/out bound calls and scheduling/confirming appointments.

Work Schedule

  • Week day shifts may vary during the week: 7:00 AM – 4:00 PM; 7:30 AM – 4:30 PM; 10:00 AM –7:00 PM; 11:00 AM – CL (around 8:30 PM)
  • Weekends: 7:30 AM – 1:00 PM (last patient checks out).
  • Position includes 1-2 evenings per week and 1-2 Sat/Sun per month.


Experience and Qualifications

  • Associate Degree (Preferred) or equivalent combination of education and experience.
  • Two or more years of CUSTOMER SERVICE using an electronic medical record (EMR).
  • Excellent Communication, Interpersonal, Organizational, Administrative, and Customer Service skills.
  • Ability to pay attention to detail and multi-task in a fast pace environment.
  • Proficient in computer systems and navigation with MS Office software and utilize multi-line telephone systems.
  • Must be a team player and be able to work independently with daily responsibilities.

Interested candidates may send cover letter and resume to: hr@annapeds.com

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Annapolis Pediatrics is an Equal Opportunity Employer.